BILLING INFORMATION AND TAX
You will receive your invoice by email after you place your order. During checkout you can specify a different address for billing and for shipment.
TAXES & DUTIES
- DDP (DELIVERY DUTY PAID) AND PARTIAL DDP (DELIVERY DUTY PAID)
We ship to most destinations on a DDP (Delivery Duty Paid) basis. The prices indicated on our pages are gross prices, that is, already inclusive of VAT. No additional taxes or customs duties are collected.
The following countries are shipped on a DDP (Delivery Duty Paid) basis:
EUROPE: Albania; Bosnia and Herzegovina; Iceland; Norway; Serbia; Switzerland; Turkey (for orders below 150€)
ASIA PACIFIC: Australia; Cambodia; China (DDP for orders 1000 CNY for multiple items / 5000 CNY for 1 item); Hong Kong; India; Indonesia; Japan; Macau; Malaysia; New Zealand; Pakistan; Philippines; Singapore; South Korea; Taiwan; Thailand; Vietnam
AFRICA: Morocco; Nigeria; South Africa
MIDDLE EAST: Bahrain; Israel; Kuwait; Lebanon; Oman; Qatar; Saudi Arabia; UAE
AMERICAS: Argentina; Bahamas; Bolivia; Brazil; Chile; Colombia; Costa Rica; Ecuador; Mexico (for orders below $1000); Panama; Paraguay; Peru
The following countries are shipped on partial DDP (Delivery Duty Paid) basis. This means prices are inclusive of duties only. Taxes will be calculated and added at checkout.
- DDU (DELIVERY DUTY UNPAID)
In DDU (Delivery Duty Unpaid) destinations, product price displayed do not include all taxes and duties. Taxes and duties within these destinations are collected upon delivery.
The following countries are shipped on a DDU (Delivery Duty Unpaid) basis and will require payment upon arrival:
EUROPE: Moldova; Montenegro
ASIA PACIFIC: Kazakhstan; Mongolia; Uzbekistan
MIDDLE EAST: Armenia; Azerbaijan; Georgia
If you have any question or need help with your account, you may contact us to assist you.
We will respond to every message within 1 working day. Monday to Friday, excluding national holidays.
From 9 am to 6 pm, Monday to Friday.